Legal
Refund Policy
Document version: July 22, 2026
Payments are reviewed manually at launch. This policy sets out a clear process before activation and after digital access is supplied.
Before activation
When payment has been received but access has not been activated, a full-refund request is considered after payment verification.
After activation
After activation or actual use of digital access, refunds are not automatic. Requests are reviewed individually based on the unused period and access already supplied.
How to request
Contact us from the account email with the PayPal payment ID or crypto transaction hash. We will communicate the outcome after manual review.